Shipping Policy
Our Shipping Policy was last updated on 4th February 2022.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Amyclas® Healthcare
● "Goods" refers to the items offered for sale on the Service.
● "Orders" means a request by You to purchase Goods from Us.
● "Service" refers to the Website.
● "Website" refers to www.amycls.com, accessible from https://www.amyclas.com/
● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at www.amycls.com.The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a day or two. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
● Shipping method: Various courier partners
Shipment cost: INR 50 or order values less than 650*
● Shipment cost: Free for order values greater than 650*
*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
Estimated delivery time: 3-5 business days
Order Cancellation
Our team always strives hard to process your order and timely delivery of the same. Thus, order once placed cannot be cancelled and no money can be refunded.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.amyclas.com is not responsible for any other taxes applied to your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
www.amyclas.com is not liable for any products damaged or lost during shipping. If you received Your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact us:
● By visiting this page on our website: www.amyclas.com/contactus
● By sending us an email: info@amyclas.com
● Call us/WhatsApp us at: 9766012203/9604366888
FAQs:
1. How are orders placed on www.amyclas.com delivered to me?
Answer: All orders placed on www.amyclas.com are dispatched through our courier partners such as Blue Dart, Delhivery etc.
2. Does www.amyclas.com deliver products outside India?
Answer: No. At this point, www.amyclas.com delivers products only within India.
Refund Policy of Amyclas® Healthcare
Refund Policy
Our Shipping Policy was last updated on 13th March 2022.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Amyclas® Healthcare
● "Goods" refers to the items offered for sale on the Service.
● "Orders" means a request by You to purchase Goods from Us.
● "Service" refers to the Website.
● "Website" refers to www.amycls.com, accessible from https://www.amyclas.com/
● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at www.amycls.com.The following terms and conditions constitute our Refund policy Policy.
Returns, Refunds, Cancellations and Exchanges
What We Will Do Together:
• Step 1 –
o Raise a return/ replacement request within 7 days from the date of delivery, if you’ve received wrong or expired product(s).
o Please raise a request here with order and contact details -
http://amyclas.com//Contact
You can also raise a request with us using the Chat option.
o In case of damaged/ missing product(s), raise a return/ replacement request within 2 days from the date of delivery.
• Step 2 – Give us 2 working days to review your return request.
• Step 3 – After reviewing your return request, you will need to self-ship the product via any reliable courier partner.
• Step 4 – After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.
Under what conditions can I return/ replace my product?
• Wrong product delivered
• Expired product delivered
• Damaged product delivered – Physical damage/ tampered product or packaging
• Incomplete order – missing products
Under what conditions return/ replacement requests will not be accepted?
• Opened/ used/ altered products.
• Original packaging (mono cartons, labels, etc.) missing.
• The return/ replacement request is generated after 7 days from the date of delivery.
• The damaged/ missing product is reported after 2 days from the date of delivery.
How are returns processed?
Once you request to return a product, you need to courier us the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.
Can I cancel my order?
Our team always strives hard to process your order and timely delivery of the same. Thus, order once placed cannot be cancelled and no money can be refunded.
**Amyclas reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.
How will I receive the refund for my cancelled or returned product?
Money will be returned to the bank account/ credit/debit card or where the payment was made from within 7 business working days.
How long does it take to receive a refund for a returned product?
In case of returns, we will refund the money after the product has been received by our warehouse and post completion of quality check. Please note, this entire process takes 2 weeks after you send us the return.
